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Solarae / Pricing

Open book. No games.

Solarae combines aggressive, cost-efficient pricing with high-quality technical service. Every quote clearly identifies scope, direct costs, labour, and the factors that determine price.

01

Support

Remote support is $45 per hour. On-site support is $55 per hour. Both have a one-hour minimum, and unusual travel is agreed before booking.

  • No contract required
  • Payment due when the work is complete
  • Windows, macOS, and Linux
02

Fixed-price work

A clearly defined common job can cost less than the hourly minimum because the scope is repeatable.

  • Tune-up — $30
  • OS reinstall — $50
  • New-computer setup — $50
  • Data transfer from $45
  • Hardware installation from $20 plus parts
03

Ongoing care

Managed environments and web, email, and hosting care start at $45 per month. Each plan is shaped around the systems and routine work the business actually needs.

  • Websites, business email, domains, DNS, hosting, and backups
  • Google Workspace, Microsoft 365, cloud, and servers
  • Provider and tool costs shown clearly
  • Additional incidents and projects quoted separately
04

Websites, software & projects

Websites, software, automation, sourcing, and defined projects receive a clear quote based on the required outcome, technical scope, time, and direct costs.

  • Fixed quote when the result can be defined
  • Hourly work when requirements evolve
  • Hosting, domains, software, hardware, and other direct costs shown separately
05

ITAD value recovery

There is no pickup fee for accepted equipment in the service area. For each sold consignment item, direct sale costs and a $40 handling fee are deducted before the remaining amount is split 70% to the client and 30% to Solarae.

  • Direct costs: marketplace and payment fees, seller-paid shipping, and approved parts
  • Expected sale value must be at least $100
  • Payout after payment clears and the return window closes
06

Clear cost structure

Each quote can include a complete cost breakdown—direct expenses, estimated labour at $25 per hour, and Solarae’s margin—so the final price is fully traceable. Client privacy and confidentiality are protected throughout every engagement.

  • Example: one remote hour — $45 price, $25 labour cost, $20 before overhead
  • Example: $200 sale less $30 direct costs and $40 handling leaves $130; client receives $91 and Solarae receives $39 plus the handling fee
  • Accepted quotes stay fixed

Next step

Request a detailed quote.

Send the device, system, symptoms, location, and desired result. Solarae will respond with focused questions and a clear recommended next step.

Request a quote→